Terms & Conditions

Terms & Conditions

These Terms and Conditions ("Agreement") are entered into by and between Richy Fish Casino ("Richy Fish Casino", "we", "us", or "our"), a online gaming platform, and you ("you" or "user"). This Agreement outlines the rules for using our services, including but not limited to games, bonuses, deposits, and account management.

Acceptance of the Terms

By creating an account with us, accessing any part of our website or mobile app, or participating in any aspect of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to these terms, please stop using our platform immediately.

Eligibility Requirements

To use our services, you must:

1. Be at least 18 years old (or the age of majority in your jurisdiction).
2. Not be a resident of any country prohibited from participating in online gaming (see Section 12 for specific restrictions).

We may request identification and/or proof of address to verify your eligibility.

Account Registration Rules

1. Each user is allowed only one account.
2. You must provide accurate information when registering, including name, email address, password, and other required details.
3. You are responsible for maintaining the security of your login credentials (username and password) and keeping them confidential.

One-Account-Per-User Policy

We reserve the right to suspend or close any account found to be in breach of our one-account-per-user policy. This includes but is not limited to:

1. Sharing or transferring an account with others.
2. Creating multiple accounts under different names or identities.
3. Using a third-party service to automate gameplay.

Deposits and Withdrawals

Please note that we do not currently offer deposit services, and this section will be updated accordingly when such services become available. We may update these Terms from time to time without prior notice.

Bonus and Promotion Rules

1. Bonuses are subject to wagering requirements (see Section 6 for specific rules).
2. Bonus funds cannot be withdrawn until the specified wagering requirements have been met.
3. Abuse of bonus policies will result in account suspension or closure, including but not limited to:

a. Utilizing bonus money solely to make low-risk bets (e.g., Martingale).

b. Claiming multiple bonuses without meeting all wagering requirements.

c. Using third-party software to exploit our gaming systems.

Wagering and Gameplay Conditions

1. We reserve the right to change or modify any game, including but not limited to payout rates, rules, or availability.
2. You are solely responsible for your gaming activities, decisions, and outcomes.
3. If you experience technical difficulties during gameplay (e.g., disconnections), please contact our support team.

Bonus Abuse Prevention

We reserve the right to investigate any suspicious activity related to bonus abuse or exploitation of our system. This includes but is not limited to:

1. Unusual betting patterns.
2. Excessive wagering on low-risk bets.
3. Using third-party software or other tools to manipulate gameplay.

If you engage in such behavior, we reserve the right to take disciplinary action against your account, including suspension or closure without notice.

Responsible Gambling Expectations

We expect all users to gamble responsibly and within their means. This includes:

1. Setting deposit limits.
2. Configuring loss and session duration limits.
3. Using reality-check reminders.
4. Taking regular breaks from gaming activities.

If you feel like your gaming habits are negatively impacting your life, please contact our support team or reach out to a reputable responsible gambling organization (e.g., GamCare).

Self-Exclusion and Account Restrictions

We offer self-exclusion for users who want to temporarily or permanently restrict access to their account. Please note that:

1. Self-excluded accounts cannot be reopened without contacting our support team.
2. We reserve the right to suspend or close any account found to be in breach of self-exclusion policies.

Game Fairness and RNG Systems

We employ random number generators (RNGs) certified by an independent testing organization. Our games are designed to provide a fair and entertaining experience for all players. However, we cannot guarantee specific outcomes or wins due to the inherent risks associated with gaming activities.

Technical Intervals or Voided Gameplay

In rare cases, technical issues may lead to voided gameplay, which will be resolved fairly at our discretion. This includes but is not limited to:

1. Disconnections during high-stakes games.
2. Incorrect payout calculations.
3. Software bugs affecting game performance.

We reserve the right to take corrective action without prior notice or compensation in such cases.

Suspension or Closure of Accounts

We may suspend or close any account for various reasons, including but not limited to:

1. Breach of our Terms and Conditions.
2. Failure to comply with regulations (e.g., age verification).
3. Evidence of cheating, fraud, or abuse.
4. Insufficient gameplay activity.

Please note that accounts suspended due to inactivity may be terminated after a reasonable period.

Intellectual Property and Platform Ownership

All intellectual property rights related to our platform, including but not limited to design, content, software, and trademarks, are reserved by Richy Fish Casino and/or its licensors.

Limitation of Liability

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, regarding the services provided. We will not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from the use of our platform or failure to provide a fair gaming experience.

Modification of Terms

We reserve the right to update these Terms and Conditions at any time without prior notice. Your continued access to and use of our services after modifications will be deemed acceptance of updated terms.

Contact or Support Guidance

For questions, concerns, or support-related inquiries, please contact us through one of the following channels:

1. Live Chat.
2. Email
3. Phone (available Monday to Friday from 9 AM – 5 PM GMT).

We aim to provide a swift and professional response to all inquiries.

Applicable Licensing or Regulatory Oversight

Please note that we are licensed in compliance with applicable regulations, but specific licensing details may vary depending on the country of use.

By continuing to access our services, you agree to be bound by these Terms and Conditions.